Your Questions Answered
Frequently Asked Questions
We know that managing forex risk and navigating exchange control regulations can raise a lot of questions. That’s why we’ve compiled answers to some of the most common queries about Valufin’s services, approach, and the value we bring to your business. Explore our FAQs to see how we can help simplify your forex management and drive better results.
About Valufin
Why should I choose Valufin?
Valufin is an independent foreign currency management consultancy offering services typically only available to large FTSE organisations.
We help businesses manage currency risk and create tailored forex strategies aligned with corporate objectives.
By partnering with Valufin, you can focus on running your business without worrying about the impact of currency movements on your bottom line.
How long has Valufin been in operation?
Valufin has been serving clients globally since 2009. However, our service dates back to 1988, when Valufin’s predecessor, Constançon Currencies, was established and became a trusted name in forex management.
Is Valufin a global service?
Yes, Valufin supports clients across the globe. We provide centralised forex treasury management and have the tools and expertise to handle complex, multi-jurisdictional transactions. Additionally, our sister company in South Africa specialises in navigating the country’s strict exchange control regulations for individuals and businesses.
What makes Valufin different?
We do not touch your money. Instead, we work closely with your team to fully understand your business objectives and tailor our advice accordingly. Being independent allows us to recommend the best solutions, products, and services that align with your specific needs and goals.
How does Valufin ensure transparency in its services?
Transparency is at the heart of everything we do. With tools like our proprietary Forex Risk Manager (FRM), we provide clear, detailed reports on transactions, exposures, and performance. Our clients have 24/7 access to this data, ensuring complete visibility and informed decision-making throughout the process.
How do you manage confidentiality and data security?
Valufin takes confidentiality and data security very seriously. All client data is encrypted and stored securely, with access limited to authorised personnel. Our systems and practices comply with global data protection regulations, ensuring that your sensitive information is handled with the utmost care.
What industries does Valufin specialise in?
Valufin serves a wide range of industries, including manufacturing, retail, import/export, logistics, technology, and more.
Our expertise spans across sectors with complex cross-border operations and significant foreign exchange turnover, ensuring tailored solutions that align with your industry-specific needs.
Services Overview
How is Valufin different from a broker or bank?
Unlike brokers and banks, which offer forex products with built-in margins and fees, Valufin is completely independent. We don’t handle transactions or touch your money. Instead, we work with carefully selected currency providers to ensure you get the best products, systems, and savings. Our advice is tailored to your business needs, free from the conflicts of interest that can arise with brokers or banks.
What are the benefits of your bespoke software, Forex Risk Manager (FRM)?
Our internally developed Forex Risk Manager (FRM) software provides you with real-time tools to dynamically manage your currency exposures. It delivers full transparency on transactions, correct accounting, and detailed “what-if” analysis. By replacing error-prone spreadsheets, FRM reduces administrative strain and provides clarity and control over your forex activities.
What size businesses does Valufin work with?
Valufin works with businesses of all sizes, from small and medium-sized enterprises (SMEs) to multinational corporations. Our services are tailored to fit your business’s scale, complexity, and forex requirements, whether you’re managing modest forex volumes or navigating large-scale cross-border operations.
Can Valufin handle multiple currencies and jurisdictions?
Yes, Valufin specialises in managing multi-currency portfolios across multiple jurisdictions. Our expertise in international markets and exchange control regulations allows us to deliver seamless forex solutions for businesses operating globally, ensuring compliance and efficiency in every market.
Process and Engagement
What is the onboarding process with Valufin?
The onboarding process begins with a comprehensive assessment of your current forex strategy, risk exposures, and business goals. We then design a tailored solution, set up necessary systems, and integrate with your existing processes. Most clients are fully onboarded within a few weeks, depending on complexity.
How do you measure results?
During onboarding, we benchmark your current forex strategy, including rates and fees. Moving forward, we compare these benchmarks to the results achieved under the newly implemented strategy, clearly demonstrating the value we deliver.
How does Valufin integrate with our existing systems?
Our solutions are designed to seamlessly integrate with your existing financial and treasury systems. Whether you’re using ERP platforms, accounting software, or standalone systems, our team ensures smooth integration, making it easy to track, manage, and report on your forex activities.
What kind of reports can I expect from Valufin?
We provide a variety of reports, tailored to meet your needs. These include daily, weekly, and monthly performance reports, transaction breakdowns, risk exposure summaries, profit and loss analyses, and compliance documentation. All reports are designed to give you clear, actionable insights.
How does Valufin’s advice compare to automated forex platforms?
Unlike automated platforms, Valufin offers personalised, strategic advice tailored to your business’s unique needs.
While fintech tools focus on transactions, we take a holistic approach, managing risks, optimising strategies, and aligning forex activities with your broader business objectives.
Practical Information
How much does Valufin’s service cost?
Our fees are structured to ensure our focus is entirely on what’s best for you—not on driving transactions. We charge either a monthly retainer or a percentage based on the value or gains achieved, depending on your specific needs. Typically, the savings and benefits from our service far exceed the cost, delivering a net positive impact to your bottom line.
What are Valufin’s contract terms?
Our contracts are designed to be flexible. The initial term is 90 days, with a 30-day notice period for either party thereafter.
Do I need to open an account with Valufin?
No. If your current facilities are satisfactory, we work with your existing bank or broker. However, if needed, we can assist in opening an account with the most suitable currency provider for your business.
Do Valufin’s services impact my existing staff?
Absolutely not. Our goal is to work collaboratively with your finance team, supporting and complementing their efforts.
We also aim to educate your team on how forex integrates with your business, empowering them to make more informed decisions.
How much interaction is required between Valufin and my Finance Director (FD)?
This is entirely up to you and your FD. At a minimum, we provide daily, weekly, and monthly reports. Some clients prefer frequent communication, while others adopt a more hands-off approach. We tailor our service to suit your preferences.
Can Valufin help us reduce currency volatility in long-term projects?
Absolutely. Valufin specialises in developing tailored strategies to manage forex risk over extended time horizons. For long-term projects, we implement forward-thinking solutions like hedging strategies and costing rate structures to stabilise currency impacts and safeguard your profitability.